U.S. and Canada Benefits Administration Services
Our clients benefit from:
- High-quality services built on leading benefits processes
- Automation that drives operational efficiencies and cost savings
- A personalized and engaging user experience
- Deeper participant understanding of benefit plans
- Sophisticated reporting capabilities
- Strengthened plan fiduciary capability for plan trustees
- Scaleable systems that adapt to varying demands
By seamlessly integrating Health and Welfare, Defined Benefit and Defined Contribution solutions, our comprehensive health and retirement administration services support the activities that you and your employees engage in every day.
Our secure, personalized self-service Web portal provides participants with a single gateway to benefits information and transactions, supplemented by detailed content and decision-support tools that help them understand benefit plans, become better benefits consumers, and plan for retirement.
With our services, employers have the data and reporting tools they need to reduce administrative costs, improve the quality of participant services and achieve a new level of business insight for broader benefits strategy.
Supported by key capabilities:
- Recordkeeping
- Eligibility determination
- Plan enrollment
- Life and work events
- Benefit calculations
- Participant and plan sponsor self-service Web portal
- Participant communications
- Call center services
- Fulfillment services
- Special events management and call center support
- Third-party data coordination and reporting, including benefits valuation data
- Compliance testing
- Processing to fully support government and tax reporting
Benefits Administration services in the U.S. and Canada include:
- Health and Welfare Administration
- Defined Benefits Administration
- Integration with Defined Contribution Administration
- Specialty Call Center Services
We're changing the way Benefits Administration Services are delivered with:
- A client-centric delivery model that builds expertise and enables efficiency and proactivity
- Deep expertise in benefit plan administration across all major industries
- Centers of excellence, independently ensuring compliance, audit and quality management
- Market-leading, 21st-century Benefits Administration technology, enabling efficient implementation and change management and providing a best-in-class user experience, including the ability to connect to key third parties via Web services and single sign-on
- Comprehensive plan sponsor services, including sophisticated reporting and access to key applications
- Highly secure service delivery, via the unparalleled Global Services Network of EDS, an HP Company
A Look At Our Experts
Angela Goodchild
Canada Benefits Administration Leader
Angela Goodchild is responsible for our Canadian benefits administration business. She has consulted extensively on the administration of pension and benefit plans, and has experience with the design and implementation of administration systems. Angela joined ExcellerateHRO from Towers Perrin where she was a principal, having joined the firm in 1982.
Ed Wolyniec
North American Benefits Administration Leader
Ed Wolyniec has 24 years experience in HR delivery and technology services. He led U.S. Total Benefits Outsourcing for a global HR consultancy and was president and chief operating officer of a successful HR technology services company.
Quick Facts
- ExcellerateHRO is the HRO business of EDS, an HP company. EDS has more than 45 years of technology and business process outsourcing experience.
- We provide Benefits Administration Services to more than 300 of the world's largest and most complex companies across every major industry.