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Benefits Administration Services: Pension Administration

Clients Benefit From 20 Years of Pension Experience

Clients have counted on ExcellerateHRO to manage their pension administration for more than 20 years. Our dedicated team of pension specialists administer five plan types – Defined Benefit, Defined Contribution, Hybrid, Cash Balance and Career Average.

ExcellerateHRO’s broad experience and leading-edge technology help companies control administrative costs and help plan members make better decisions about their retirement.

Pension Administration Services include:

  • Processing on a cyclical, event and year-end basis
  • Annual benefit statements
  • Pensioner payroll services
  • Full trustee reporting and accounting services
  • Regulatory and management reporting
  • Secure self-service Web portal for employers, trustees and plan members to view information and carry out transactions
  • Help line
  • Fulfillment centre

A Look At Our Experts

James Montgomery

EMEA Benefits Administration Leader

James Montgomery EMEA has 12 years' advisory and business management experience in shared services and outsourcing. Jim implemented a new service delivery model for ExcellerateHRO in EMEA, delivering significant cost reductions while focusing on quality and continuous improvement. He came to ExcellerateHRO from Hewitt Associates, where he was an operations leader. Prior to that, he was a director with Sun Microsystems. In both roles, he led projects that significantly streamlined operational efficiencies.

Ian Cutter

Business Manager, Pensions

Ian Cutter is ExcellerateHRO's Business Manager for U.K. Pensions. In this role, he is responsible for the future direction of the pensions offering, as well as for new implementations and conversions. Ian has 20 years experience in the pensions industry. He joined ExcellerateHRO from Towers Perrin, where he was Client Delivery Manager. Prior to this he held several roles with the BBC Pension Scheme, one of the largest Schemes in the U.K.

View Our Experts

Quick Facts

ExcellerateHRO:

  • Manages more than 240,000 member records
  • Consistently receives top quality scores from our annual client survey