About ExcellerateHRO
Who We Are
ExcellerateHRO is the HR outsourcing business of HP. With more than 20 years of HR/benefits expertise and 45 years of technology and business process outsourcing experience, ExcellerateHRO has developed leading solutions that enable our clients to achieve their HR and business goals.
Whom We Serve
- 350 clients in the United States, Canada, EMEA (Europe, Middle East and Africa) and Latin America
- Complex, dynamic organizations in every major industry: Communications, Media and Entertainment; Consumer Industries and Retail; Energy; Financial Services; Government; Healthcare; Manufacturing; Transportation
We are known as:
A global firm with a reputation for client-centricity
We deliver:
- A full range of solutions across two lines of business – Benefits Administration and Relocation & Assignment Services, built for the business needs of complex, dynamic organizations
- A flexible, pragmatic balance between transaction cost-efficiency and service excellence
- A lower total cost of ownership, thanks to predictable pricing, efficient technology, and client-centric delivery practices
We build upon:
- Experience delivering across complex environments
- Global, scalable delivery infrastructure and resource base
- Deep expertise and thought leadership in HR, BPO and IT
- Flexible, Best ShoreSM sourcing options
How We Do It
Our approach to solution configuration and service delivery is highly client-centric, driven by client business needs while striking the right balance between transaction cost-efficiency and service excellence.
We bring the following assets and capabilities to bear when implementing your solution:
- Expert people: with an average tenure of 15 years and experience that is both broad and deep in the areas of human resources, business process outsourcing and technology
- Commitment to service excellence: including centralized, independent quality, compliance and audit functions
- Client-centric account teams: a dedicated cross-section of resources acting as an extension of your team, supported by centers of excellence
- Agile technology: flexible platforms designed to handle complexity and change
- Compelling user experience: self-service that drives workforce engagement, productivity and satisfaction while reducing cost
- Proven processes: conversion, administration and change management processes that have been repeated, refined and proven across hundreds of client accounts
- Unmatched data security: ensured by the unparalleled Global Services Network of HP.